Service Promise
Wujin Stainless provides customers with the following services: on-site construction instruction service, technology consulting service, quality track feedback, etc. Our commitment is:
Considerate
We give priority to the interests of our customers, and maintain regular contact with our customers to ensure that each product operates well in our customers' equipment.
High efficiency
For after-sales service demands, we undertake to reply and give solutions within 24 hours..
Responsible
We not only provide products, but also have specialized personnel responsible for professional technical guidance and on-site implementation, and dutifully ensure the safety and reliability of products in engineering use.
In addition, in response to the customer's production progress demands, Wujin Stainless has developed a set of emergency security measures which have been incorporated into the company's quality management system:
1. For product supplement due to unpredictable factors in the design and construction process of the customer's engineering project, the company will prioritize production and inspection in terms of production plan to achieve the fastest delivery schedule;
2. Our complete logistics network has multiple modes of transportation to ensure timely delivery and guarantee that the goods remain intact during the transportation process;
3. After delivery of product, the project manager will track the product in all aspects and form a regular return visit system to understand customer demands in a timely manner. We will make timely adjustment based on customer feedback to meet user requirements to the greatest extent.